A sunday at post office

This is one of the incidents at a post office. I went to my local post office and the condition there was completely pathetic. In the name of Post office, there was a single room allotted for the post office work. 

It was Monday morning 11am and 5th oct. The post office was expected to be opened but it was closed and locked and no one was there around. After 10 min, one stranger came and he started chatting with me. From him, I came to know that the postmaster there was completely irresponsible and many people have grudges and complaints against him.

After 5 min, the postmaster came. I told him that my debit card has been dispatched there, so i asked him check and tell me regarding the same. Verly reluctantly, he started checking for the debit  cart and he said that he returned my debit cart on 1st oct.

He neither messaged nor called nor delivered the card. And said that there was no contact number in the details. But as I checked my details on the list, I found my proper home address written on that.

I got despatch message on 26th Sep in the ballabgarh sub-office. I don't know enough about the procedure regarding how many days they keep the parcel at their sub-office/post office and how many days the postmaster takes to deliver to the next venue.

I think the postman is responsible to contact and deliver the parcels. But he failed to do so.

Chronology

26- parcel dispatched at blb sub office

3- i want to blb soffice and they said the item will be found in gaunchi post office

5 oct- i came to know that gaunchi postman returned the parcel on 1 oct.

Now it will go back to the blb sub office and from then will be delivered to the home branch bank. There the debit card stays for 1 month and is returned back if no one comes to take the card!